Feedback

It makes a difference when you get positive feedback from your customers. When I worked in the bookstore we made an effort to keep track of good responses, especially when we did the occasional survey, and asked customers about our good and bad points. I’m pleased to say that our percentage of good comments was vastly higher than our percentage of bad ones. So we must have been doing something right!
I noticed the same sort of thing on a site for network cables where they’ve got a page of customer comments. It’s great when a business can not only receive those sorts of comments, but be able to place them in public view. There’s almost no publicity as good as a testimonial whether it’s for network cables or books or ripe bananas!

Some more David Chilton

Another piece from the article I quoted from the other day.

Perhaps the most ridiculous economic fallacy of the feminist vision is the doctrine of 'comparable worth' in which various demagogues take it upon themselves to declare the absolute, fixed monetary value of certain occupations. Someone in 'industry x' works just as hard as someone in 'industry y', yet is paid less. This monstrous injustice must be righted and avenged immediately, the political aspirants intone solemnly, affecting a piously concerned expression for the tv cameras. That this utter fraud is taken seriously by anyone over the age of twelve is positively mind-boggling; that apparently all the representatives of the media wholeheartedly embrace it is convincing evidence that the inmates are running the asylum.